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October 30, 2019 - Terrebonne

IT Technician

POSITION SUMMARY

The IT Technician will be responsible for the hardware and software configuration of workstations and will assist the System Administrator. They will also provide technical support to network users.

RESPONSIBILITIES

  • Configure new workstations and make required changes/upgrades to existing workstations
  • Install and configure software
  • Configure user access to applications, authorized data, peripheral devices, Internet, email and corporate network based on the company's IT Security Policies
  • Receive and process telephone support requests related to hardware and applications, and escalate requests as necessary
  • Manage the addition and removal of user access rights

REQUIREMENTS

  • Diploma of College Studies (DEC), Diploma of Vocational Studies (DVS) or equivalent
  • Microsoft Network management

TALENTS

  • Values customer service
  • Stress management
  • Able to juggle multiple priorities
  • Willing to help others
  • Teamwork
  • Interpersonal skills, courtesy, diplomacy and tact
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